System Shepherd provides IT operations professionals with the most comprehensive and integrated application performance measurement and analysis solution to help measure, analyse, diagnose and resolve performance problems for business critical applications and their associated network infrastructure. Root-cause analysis pinpoints the root cause of performance bottlenecks, predicts potential problems and initiates proactive solutions long before any business critical online applications or transactions are actually disrupted.

The System Shepherd™ Portal is a powerful, web-enabled access portal providing real-time system health status and key performance indicators - giving you the power to rapidly take control of your IT environment. Click here for further details >>

System Shepherd™ provides the following benefits:

Better Management:
Higher availability, improved security and performance, easier patch  / upgrades deployment and management allowing you to make forward-looking capacity planning decisions.

Faster, Proactive Service:
Significantly faster resolution of alerts, outages and performance degradation issues with multi level escalations - thus maximising operations productivity and responsiveness.

Predictable Costs:
Measurable reduction in database management costs with guaranteed SLAs. This makes it easier to optimise the IT infrastructure to meet business needs for high availability, reliability and scalability.

Core Competence:
Maintain focus on your core business, leaving Absolute Performance to deliver the benefits of their extensive expertise in performance monitoring and management. By significantly reducing the time spent locating the source of performance problems it makes it easier to assess the impact of operations on the bottom line.

What sort of organisations would benefit from outsourced performance monitoring?:
  • Organisations with limited IT personnel and resources possibly as a result of
  • Centralised IT departments
  • IT departments experiencing high turnover or unfilled positions
  • Managers frustrated with the current level of IT service
  • Organisations with a requirement for 24x7 uptime or extended hours of support that currently utilise multiple shifts for IT operations and support
  • Companies with geographically dispersed IT support/operations teams in different time zones
  • Companies with a Multiple Server Environment (5 to 100+), either centrally located or geographically dispersed